Extremely unprofessional customer service! I assisted my dad in activating the new debit card since he struggles with English. The representative on the phone spoke to me in a very disrespectful manner. She demanded to speak with my dad, and when I passed him the phone, her tone was robotic and rude. Although the card was activated, the whole experience was absurd. We don't expect overly friendly interactions, but basic respect should be a given. We only reach out to customer service when absolutely necessary. Disappointing experience!
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