I recently had a disappointing experience with Viberate regarding their automatic subscription renewal policy. I was charged $239 for an annual renewal without receiving any pre-renewal notification, which prevented me from opting out or switching to a cheaper $19.90/month plan.Upon noticing the charge, I immediately contacted support to cancel and request a refund. However, I was informed that renewals are non-refundable, despite my prompt request and the fact that I had not used the service. They eventually offered me a partial refund ($71.70), but this still felt unfair given the lack of transparency.🔹 Pros: The platform itself may be useful for some music professionals.🔹 Cons: No pre-renewal warning, no fair cancellation window, strict no-refund policy.If you’re considering Viberate, be extremely cautious of their renewal terms, as they do not send reminders and will not refund you even if you cancel immediately after being charged. I strongly recommend opting for the monthly plan instead of the annual one, or ensuring you cancel well in advance.Verdict: Unethical renewal practices & poor refund policies. Would not recommend.
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Viberate Analytics provides structured music data for industry professionals. It enables A&R teams, managers, labels, and artists to discover talent, analyze audiences, track playlists, and evaluate performance across Spotify, YouTube, and radio airplay — all connected in one system.
