The theme was evaluated on a clean WordPress setup using PHP 7.4, as required. No additional plugins were installed, and only default settings were applied. Upon activating the theme, a fatal error occurred, disrupting the WordPress admin panel. An automatic crash email from WordPress indicated that the theme's own file (functions.php) was the source of the problem. This issue was also reproducible with PHP 8.x. Despite submitting screenshots, crash logs, and thorough explanations, support consistently: - Overlooked the provided error details
- Requested FTP access instead of resolving the evident issue
- Claimed there was “no proof,” despite WordPress reporting the error Consequently, the theme became entirely unusable, forcing me to switch to another theme to keep my website operational. What’s most frustrating is that, in light of clear technical evidence: - No solution was offered
- No refund was provided
- Not even a goodwill credit was suggested Given this experience, I strongly urge others to be wary if they seek reliable technical support when encountering problems.
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Vicetemple, established in 2016, is an online shrine to all things lewd. It was created to provide a one-step solution for everything you need to run an adult business: website hosting, themes, scripts, web design, SEO, and more.
