viciouspunx.com

3.9
3.9 Based on 120 reviews

Vicious Punx is an alternative jewellery and clothing brand that is made to order in the U.K. Inspired by punk, grunge, and gothic aesthetics, we create genderless, high-quality pieces designed to last. Our handcrafted jewellery is made to order in our s...

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Lily Doy
Item quality and customer service.

I was really contemplating posting this review but unfortunately I feel like I have to, I recently purchased two bracelets from Vicious Punx to replace two of my old bracelets I had purchased before as my old ones had rusted.It was really unfortunate to see that the bracelets were absolutely massive and a completely different size to the ones I had ordered and were absolutely huge to the point I don't believe they would fit anyone realistically. The bracelet was made different to the picture too and didn't look the same as the picture as it had a much bigger clasp and was put together different. I've had one previous issue in the past which they did resolve for me to their credit but unfortunately when I contacted their support this time they asked me to send the bracelets back to them so they could resize them for me I explained to the support I had no way of sending these bracelets to them due to the fact my town doesn't have a post office and I do not drive I since haven't heard back from them and have been completely aired by their customer support.I do genuinely like this brand and have purchased many items from them including their clothing which is what I had an issue with in the past due to printing quality and the print peeling off immediately when opening the package.I do not appreciate being ignored and after this experience I can't recommend them and do not think I'll purchase from them again which really does dishearten me.

2
Date of experience: Mar 20, 2026

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Business Details

  • Vicious Punx is an alternative jewellery and clothing brand that is made to order in the U.K. Inspired by punk, grunge, and gothic aesthetics, we create genderless, high-quality pieces designed to last.

    Our handcrafted jewellery is made to order in our small, female-founded U.K. studio, ensuring every piece gets the care and attention it deserves. Our clothing is printed and embroidered in small batches to reduce waste, so you know you're getting something unique, not mass-produced.

    We believe in self-expression without limits, and our designs reflect that. Whether you're here for bold body jewellery, statement accessories, or alternative fashion, we’re all about helping you embrace your individuality.

    With fast and reliable shipping, strong customer service, and a no-BS approach to quality, we’re committed to delivering pieces that feel as good as they look. While we accept returns on most items, piercing jewellery and underwear are final sale for hygiene reasons.

    Join our Vicious community and wear your rebellion with pride. Got questions? We’re here to help.🖤See more

  • email customerservice@viciouspunx.com
  • language https://viciouspunx.com

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