They only offer store credit when something goes wrong. So if you cancel an order, and don't want to go through their store anymore, they still give you credit which you feel forced to spend.They should at least offer refunds if you cancel a pre order. The reason i'm angry is because since the canada post strike they switched to ups and for some reason, they started to drop packages outside for anyone to take. I was lucky to not get anything stolen but given how they handle things, they'd probably just ghost you instead of fixing the issue.I suggest you stay away from VGP until they take customer service more seriously
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