First of all i applied for money back because my flight was delayed more than 3 hours, after 3 weeks they sent me email asking me for my bank details and telling me that they will give me 70% back which was still good money around £250 (my tickets was cheaper than that). BUT i never opened that emailProbably i didn’t see it. 7 months after i completely forgot about that and i received another email with gentle reminder for the bank details. i see that email and send my bank details and 2 daya later money are on my bank account! Just wow. I like how fast they are and how they try to contact you more times to give you money back even if you don’t respond… thank you
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