This pass is the worst decision ever do NOT get this pass. The customer service is atrocious even with management. They admitted their scanners were faulty and victim blamed that we should call them as tourists because sure we want to RACK up phone bills. When we went physically to the Vienna office they were super rude and yelled at us. Then they email threatened me when I was going to post, overall if you don’t want a terrible horrible vacation experience stay away at all costs you will regret it if you get this faulty pass that they even admitted to and god forbid you don’t have a cell phone how dare you as a tourist. And they expect you to waste hours of your time dealing with this and being belittled and treated with zero respect.
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Der Vienna PASS ist DIE Sightseeingkarte für Ihren Kultururlaub in Wien. Der Pass ermöglicht es Ihnen, die geschichtsträchtige Stadt an der Donau mit den HOP ON HOP OFF Bussen von Vienna Sightseeing Tours, einem detailliertem Guidebook und bei vielen Sehenswürdigkeiten sogar ohne lange Wartezeiten, zu erkunden. Entdecken Sie ganz Wien mit dem Vienna PASS, genießen Sie den freien Zutritt zu 90 der beliebtesten Sehenswürdigkeiten und Museen Wiens und sparen Sie dabei Zeit, Geld und Nerven. See more