Arrived at the airport with my two friends at midnight. I paid money in advance for fast track services and stamping fees. When I arrived at the airport no one was there to help us from E-Visa Vietnam. Repeatedly called the number provided. No answer. We were not the only ones who got screwed over by this company. Another couple was there with the same problem. When I called them they did not pick up. The people at the visa front desk said they had no idea who E-Visa Vietnam was and said I had been scammed. After emailing with E-Visa they refused to return my money because they said I had not given them my flight information. Weeks before the trip I had sent them my flight numbers. I asked them to refund my money for "fast track" services that they did not provide. They did not refund my money stating this was my fault. I told them I planned on writing them a negative review online and they threatened to have me black listed from Vietnam. Black listed from a country because I was going to write an honest review on their company? What a joke. This is not how you treat customers. Do not use this company. Look at all the other negative reviews.
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Vietnam-Evisa.Org is one of the leading services with 10-years-experience in visa service for Vietnam Embassy. We provide a high quality Vietnam visa on arrival service with an organized and professional team as slogan “ Creating values for clients, growing up with clients, being the valuable partner with the clients are our insistent faith.”
