Being new travellers we applied for our visas to Vietnam through vietnamvisa.govt.vn. Not only did the visa come through quickly but when we thought that one visa was missing the customer service staff immediately answered our email. What we thought was one visa missing was actually because one of the travellers was British meaning that they didn't even need a visa. The customer service representative was not only friendly and responsive but we found out that the refund back to the British citizen had already been processed prior to us even contacting them. Talk about efficiency. VERY happy to recommend :)
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