vikingdirect.com

2
2 Based on 12 reviews

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Collin Coleman
Customer service that doesn’t exist

After purchasing ,from Viking-direct, a dog stroller for my ageing golden Labrador who is terminally ill, it arrived and was found to be unfit for purpose on so many fronts! We contacted VD who have given us the run around with ‘it’s our distributors who need to arrange collection’! Errrr no! I PAID VD so it’s VD who owe me the refund and should be dealing with the collection. I’m contacting my bank to have them process a return of funds. DO NOT use this firm at any stage, BUYER BEWARE!!!

1
Date of experience: Jun 03, 2021

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