I own a wine cooler-Vinotemp, Model # VT-46TS-2Z. My wine cooler went dead, as in no electrical power. Since the cooler is out of warranty, I called Vinotemp to inquire about an authorized service representative(s) in my area. Vinotemp provided 2 names listed below. It should be noted that these names are different from the names on Vinotemp website.1. Appliancepro-Tech (1-848-244-4918): This company has a 100% terrible reviews. Hence, I did not contact them.2. Masterservice Appliance Repair (1-201-888-5997): I called them twice.First time, I contacted them on April 2, 2025: I was asked what is the issue. I started explaining and after a few seconds I was told that they are busy and will call me back. They never called back.Second time, I contacted them on April 3, 2025: I was told that they never worked on Vinotemp.I am calling your attention to Vinotemp's lack of care and responsibility for the customer. Not only the information they provide is different from the information on their website, but the provided information yielded one service contact with terrible references, and the other service contact that never worked on Vinotemp wine coolers. In the meantime, my wine is spoiling without a proper temperature environment.
Claim your business profile now and gain access to all features and respond to customer reviews.
Custom Wine Cabinets, Wine Racks and Cooling Units Manufactured by Vinotemp. Complete wine storage solutions from wine coolers and beverage coolers to wine cellar designs for both residential and commercial use.
