Hands down worst Dishwasher I've ever had. It clogs SUPER easy, so you pretty much have to wash your dishes completely before you put them in this machine. We cleaned the drain often, as suggested in the manual, and made sure that dishes were completely food free before we loaded. Didn't matter. The drain pump went out within a few months of standard use - its just 2 people who live at my house, so the workload was quite minimal. The real ordeal came when I was trying to get the manufacturer to honor its warranty. When the drain pump went out, I called Vinotemp. They told me at the time that the standard process was to have a service tech come out to see if they could fix the issue first. After EIGHT WEEKS of no functioning dishwasher & Vinotemp giving me the run around, they say "we'll just send a new machine." The day before this new machine is supposed to arrive, I get a text from a 'service provider,' giving me dates that they can come out and see if they can fix the machine. I immediately call the Rep I've been dealing with & say, "wait a sec., I'm supposed to get a new machine." He THEN explains that his managers didn't like the idea of giving me a new machine without a tech coming out & that instead of a new machine, I'm going to have to go through the process of getting a service tech to come out to see if they can fix the issue. So, the tech is now supposed to come out next week (WEEK 9 of no functioning dishwasher). And I know how this is going to go - they are going to "fix" the machine, its going to break again in a few weeks, then I'm going to have to go through this process all over again. Don't. just don't. If you're just looking to burn $1200, I'll give you my address & you can send me a check.
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Custom Wine Cabinets, Wine Racks and Cooling Units Manufactured by Vinotemp. Complete wine storage solutions from wine coolers and beverage coolers to wine cellar designs for both residential and commercial use.
