A great consept and way to shop with others - BUT...Vinted has a non existent customer service and - if possible - an even worse (and illegal?) return policy.If a seller sends you a totaly wrong product, the normal practice (and rules) are that buyer NEVER has to pay for return shipment of such a product.But that is not how it is done by Vinted.If a seller on Vinted sends something wrong to you (= NOT what you bought!), they ask BUYER to pay for return shipment. Only if seller OFFERS to pay for it, can buyer return the product without costs.Apart from this, Vinted is also very bad at getting back to you, when you contact them. Especialy if it is an issue they do not earn money from.This is NOT acceptable and NOT how a decent company should do - at all!Shame on you, Vinted!
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Vinted er en fællesskabsbaseret og mangfoldig markedsplads, der har som mål at gøre secondhand til det første valg. Hver dag køber og sælger millioner af vores medlemmer preloved ting i hele Europa.
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