Platform is great. I really like and support the idea and practice of circular economy. However, Vinted itself isn't customer friendly when you actually need their support. I purchased a pair of trousers described as 'new without tags'. When I received them, one of the hems is completely unraveled and requires sewing. The buy replied that she didn't realize that until now, but refused to pay for the return shipping. Despite 'Buyer protection', Vinted didn't step in to support. Robot replies a same answer. This is first time that I ever needed a support from Vinted side and obviously buyer isn't protected and has to pay the price despite the false description.
Claim your business profile now and gain access to all features and respond to customer reviews.
Vinted er en fællesskabsbaseret og mangfoldig markedsplads, der har som mål at gøre secondhand til det første valg. Hver dag køber og sælger millioner af vores medlemmer preloved ting i hele Europa.
Sælg uden gebyrer og søg blandt unikke kvalitetsartikler - herunder mode, elektronik, boligindretning, kæledyrsartikler og meget mere.
