Vinted holds users responsible for courier’s mistake – and refuses to reimburse shippingI sent two parcels with the correct Vinted shipping labels, but the courier (DAO) mixed them up. Both buyers agreed to return the items, yet Vinted forced me to pay return shipping. On top of that, neither I nor the buyers were reimbursed for the original shipping costs – even though the mistake was 100% on the courier. Vinted took no responsibility and offered no real support. Completely unacceptable.
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Vinted er en fællesskabsbaseret og mangfoldig markedsplads, der har som mål at gøre secondhand til det første valg. Hver dag køber og sælger millioner af vores medlemmer preloved ting i hele Europa.
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