Worst customer service and customer support I’ve ever experienced in my life. Got my account permanently banned 10 minutes after I made it, while I was making a listing of a low tier Orient watch. Since I’m not constantly glued to my phone I did not notice a message from Vinted saying I had 24 hours to send a picture with username and the watches I wanted to sell. There could be a thousand reasons a person wouldn’t be able to do that. So because of that my account is now permanently suspended and I have made a lot of attempts to contact Vinted and recover it. Even though I did send them proof of anything they needed and more, I’m still banned. Their answers are exactly the same every time and is obviously just a bot, and it is impossible to talk to an actual person no matter what you do. I’m going to recommend to just stay away from this app, especially as a seller. There’s a lot of other alternatives that are so much better, also as a buyer, if you get scammed they claim you will have buyer’s protection, but that is a bold faced lie. And all of this is a very common problem from what I’ve read when I looked into it. So Vinted, you have a lot of work to do to improve your app. And to any future customer or seller I say, beware and stay away. Don’t waste your time here on someone that think you need them, but they need you. It’s also important to note that Vinted will not delete your account, so they can keep selling your information and data.
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Vinted er en fællesskabsbaseret og mangfoldig markedsplads, der har som mål at gøre secondhand til det første valg. Hver dag køber og sælger millioner af vores medlemmer preloved ting i hele Europa.
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