vinted.dk

Very good, frustrating customer service

I joined Vinted after it bought out Trendsales.MUCH better exposure to sell ones things than the local Danish platforms, where at times its been challenging to sell things, and get the fair price...And the recent change on the once great local selling platform has been terrible..Minus the customer service which at times can be frustrating, I've sold my items quickly, and like the exposure to Sweden and Poland with whom I've only had good business transactions. Unfortunately I can't say the same for the local marketI've been fully refunded when necessary, and never had any concerns When I sell something, I take pictures of every stage of the packing well packed, pictures of the package at the post shop and keep the receipt With that I've never had any problems, allways been compensated if necessary. I recommended Vinted especially after the recent mess with a once great Danish selling platform.I see many negative reviews and personally my positive experiences have WAY out shone the negativeI will trust the Vinted platform any day of the week where I can see and read the reviews of the person I'm buying from, track my shipment, over the local alternative here in Denmark where I can't see seller reviews, have to share every financial transactions with the state via MIT ID, and have to give out my account details to a unknown third party via "Fiks færdig" when selling a sock which opens the door to so much more potential abuseFor those negative reviews saying they bought counterfeit goods, Use your common sense. If in doubt, or "if it's too good to be true" it probably is and avoid as you would in Denmark.You won't get a genuine Chanel bag or Tom ford perfume for 500kr people.

Date of experience: Apr 12, 2025