sent 1 Disney figure for 400 dkr. Mit my daughters profil.the figure was made of hard material, the figure was wrapped in 2 layers of bubble wrap, then corrugated cardboard, and then cardboard around it, and into a cardboard box. ., this cardboard box was placed in a larger cardboard box, with large bubble wrap pillows around it, this larger cardboard box was lined with 2 layers of flamingo. The item arrives at the buyer, who shows the figure similar to the one I sent, but in completely different colors than the one I sent to the buyer. Both the buyer and Vinted admit that it is well wrapped. but the sale is suspended and I lose both the figure and the 400 kr. Subsequently I have contacted Vinted to have the matter forwarded to the transport company, vinted replies that the item is not wrapped, despite taking a photo and earlier vinted wrote that it was wrapped very well, when I ask how I can wrap it better. then vinted does not respond... but vinted takes the buyer's side, even though the buyer shows the goods in pieces, but in completely different colors than shipped, I do not understand why I as a seller should lose face and money..because vinted does not send the case to the transport company. I have a photo during the parking procedure
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Vinted er en fællesskabsbaseret og mangfoldig markedsplads, der har som mål at gøre secondhand til det første valg. Hver dag køber og sælger millioner af vores medlemmer preloved ting i hele Europa.
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