My husband purchased this watch for my birthday in July. It arrived after a week and when I took it out of the box the pin fell out. I immediately contacted them to ask how I return this toget a replacement. They asked me to send a video which I did, then after several emails from me I got a response saying they were passing to the support team. I emailed again yesterday and got a quick response saying they had sent this to the support team. This is a total scam. DO NOT buy from them.
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