I am so irritated after the 6th email to customer support- I used to enjoy playing on this site. I stay out of the drama and play when I want with who I want. Recently had a problem with one of their pay for features. I bought "gems" to use for these features. I go to use the booster feature and it seems to not load YET I WAS CHARGED. I have been trying for just shy of 3 weeks to get a consistent response to any of my emails. I never bother CS with anything and pay for extra features yet I can't get a human being to fix my issue. The email for support even indicates they received the email but then nothing. Really salty about this. VIP Customer service stinks when you need them.
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