Be cautious of the advertised £100 credit or a complimentary personal training session upon joining. The app cannot be downloaded from an international App Store, so those from abroad will miss out on the £100 credit and class bookings. Promises of follow-up for the training session are not fulfilled. When attempting to inquire about alternatives for the £100 credit, the staff seem indifferent, and calling leads to a recorded message directing you online. The gym is pricey, and there are better alternatives; the facility is also small and frequently overcrowded.
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We set out to create a health club that’s different from all the rest. We love helping our members to be active. But we’re not uptight or overly serious about it. That’s the way we do things around here. We don’t believe in hidden extras or locked doors either – you can use everything you want to in our clubs.
