virginactive.co.uk

3.4
3.4 Based on 1.0K reviews

We set out to create a health club that’s different from all the rest. We love helping our members to be active. But we’re not uptight or overly serious about it. That’s the way we do things around here. We don’t believe in hidden extras or locked doors e...

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Ivan Gill
I joined in January and a few days later had a hand injury , a couple of weeks later I saw a special

I joined in January and a few days later had a hand injury , a couple of weeks later I saw a speciality who advised me I needed surgery and I would not be recovered enough for the gym until May.

I have never been to Virgin, I called and asked if we could delayed my start date to May..

"No as my membership has already started"
I can only pause membership for 2 months and still have to pay for that
If I cancel then they will charge me for another 30 days....."

Cheapest option was to cancel, and after that experience, I wonder what other 'surprises' membership has to offer"

I won't be rejoining in May

1
Date of experience: Feb 28, 2026

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Business Details

  • We set out to create a health club that’s different from all the rest. We love helping our members to be active. But we’re not uptight or overly serious about it. That’s the way we do things around here. We don’t believe in hidden extras or locked doors either – you can use everything you want to in our clubs.

  • email info@virginactive.co.uk
  • call 02077179000
  • language https://www.virginactive.co.uk

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