Customer service review.Just a little note to thank Natalie Rowlands for her support regarding extending our vouchers for our hot air balloon ride.We’ve been trying to take flight for the last 3 years but weather stopped play initially and more recently breast cancer 😞Now that treatment is complete we are very much looking forward to celebrating this (and a very belated 40th birthday!) but we didn’t want our vouchers to expire before we could do so!I explained this via email and the response I received from Natalie literally brought tears to my eyes, kind, caring and supportive..it meant a lot to our friendship group so thank you!We hope to celebrate in style soon..thank you!
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Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
