It wasn’t an experience as we would expect. What was meant to be a birthday present for my wife , turned up to be a long enough wait until she actually could get the flight, but I do understand that’s nature call, so no pointing to anyone here. Flight day arrived , 11 th October 2025, flight took off from little grandstand airstrip. I do believe that the pilot should be staffed, and not demanding the customer to help inflate/pack/unpack the balloon and also deflate, this should be at the customer choice if wants to take part or not. At the end the customer is paying for the flight experience, not packing/unpacking. Now , the flight experience was only 40 min, compared to what was promised to be 1 hour. Also was mostly scraping the tree tops, and hovering above the farm lands, at not to high altitude so you can have a complete glance of the surroundings. It did climb to 2000 ft but not to long. Overall , the experience wasn’t worth what was paid for, unprofessional staff, and not much seen. Don’t like to leave bad reviews, but this wasn’t a pleasant experience.
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Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
