Unfortunately, my flight was cancelled. However, I received very good and early confirmation about this from Virgin through an email. The email I received confused me slightly with the validity of my ticket now. I contacted Virgin customer services and Lynn M responded promptly with a detailed response. I didn’t fully understand the original response but Lynn M was again prompt with her reply and confirmed the validity of my Virgin flight voucher going forward. Thank you Lynn M!
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Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
