The company is real quality. I contacted the company 2 days after my flight voucher expired (I was unable to use it earlier due to a bereavement and other circumstances). Without any questions, or any hassle, Jean Timon extended it for an unexpected 6 months to give me enough time to sort myself out so I don't feel rushed or stressed to rebook. Excellent customer service from a first class company. I'm so glad my husband booked this voucher with the company directly, rather than a cheaper third party provider. I always get great service from all the company's employees!Well done!
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Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
