Booked a Virgin hot air balloon experience directly through Virgin, booked the flight 14 times over a 4 and a half year period in multiple locations and every single time the flight was called off for multiple reasons. Then I got fed up in the end, tried to get a refund deservingly so and Virgin told me I could only get store credit so they essentially keep my money regardless of how crappy service they provided. Furthermore, when I put a review on their website and another location they deleted my reviews within 3 days to lie to future customers about the ecperience. Horrible experience. £450 wasted. Never book through them.
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Virgin Balloon Flights is the largest commercial hot air balloon rides company in the UK and has been taking passengers up, up and away on the airborne experience of a lifetime since 1994.
