virginmobile.ca

1.2
1.2 Based on 20 reviews

...

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Ellwood
EXTREMELY POOR CUSTOMER SERVICE

EXTREMELY POOR CUSTOMER SERVICE
I discontinued my internet service over a year ago and requested the disconnection of my line when I left the company.
They did disconnect the line but continued to bill me for it.
When I contacted their support, they claimed they couldn't access the details because my account was no longer active. Yet, they had no issue charging me for that account.
They even hung up the phone instead of resolving the issue.

1
Date of experience: Jan 09, 2026

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