I would describe the customer service as non-existent. I urgently need to access my savings account to transfer money, but I've been receiving error messages all day on both Android and the web. It seems to be an issue on the company's end. I've been on hold for over an hour and on live chat for even longer. I really need access to my account today, and I'm becoming increasingly anxious that it won't happen. This situation is unacceptable.
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