I am writing this to warn any potential users about the deceptive billing practices used by this company. I signed up for a 1 USD trial in October, which I understood to be a one-time payment. After a month with no charges, they suddenly began billing my card 30 USD every single month starting in December. I have now been charged a total of 120 USD for a service I never authorized and, haven't even logged into for the past four months.
When I reached out to their support team to resolve this, I was met with complete arrogance. They claimed they "cannot" cancel the subscription from their end and refused to issue a refund, citing a user agreement that was never clearly disclosed. They are essentially hiding behind technicalities to keep money that was taken without informed consent. I even challenged them to check my actual usage and login history that would prove I haven't used the platform during the period I was billed. This resulted in them simply ignoring my messages. This is not how a legitimate business operates. If you value your money and expect transparent business practices, stay far away from this platform. I am now forced to resolve this through a formal bank dispute and a fraud report, but I will not rest until I see justice.
How come they can’t remove my subscription? That’s outrageous!
Claim your business profile now and gain access to all features and respond to customer reviews.
Virtonomics is a turn-based multiplayer economic game where you create and manage your company and build your business empire.
Your main goal in Virtonomics is to build a large competitive company that dominates the global market.
In our virtual but realistic economic space, you manage your own business, competing with many competitors. Your company may include a variety of divisions – natural resource enterprises, factories, shops, restaurants, research centers, and much more. During the game, you can create a wide variety of business units and try to develop your business in any industry and in any market.
In each division of your virtual company, you manage all key business processes and functions: HR, production, marketing, sales, logistics, strategic management, finance, purchasing, etc.See more
