They are completely ridiculous! I have some defects in my house since we moved in more than 2 years ago and still havent been fixed and worse. But they missed few appointments recently. And everytime the carpenter, the site manager who so ever came in, the office said I didn't response to the appointments. But I replied their email immediately everytime and have record. And I called and emailed and chase and never get back to me! And they will suddenly show up to your house and said can we come in to check? Seriously?! But everytime just check not fixing!
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Vistry group PLC - Quality build and design in the UK