UPDATED REVIEW:I initially left a 1-star review because of confusion around support. The confirmation email with the licence key and setup instructions states: "If you need help with your APPSBD purchase, please contact us on paddle.net or reply to this email." However, replies only go to the payment gateway provider, not to VitePOS support.After some searching, I eventually found a WhatsApp number on Facebook. I did get through to someone, though they were reluctant to help at first (possibly because of my earlier 1-star review). I had to ask several times where to get proper assistance before I was guided in the right direction.In the end, I discovered the product does not support bundled or composite products, which makes it unsuitable for our needs.That said, VitePOS seems like a great plugin for anyone running a simple website. I changed my review to 3 stars, and it would have been 4 if not for the initial pushback from support.I did receive a full refund after purchase.INITIAL REVIEW:I’m honestly shocked by all the positive reviews. Those were the reason I decided to buy the Pro version, but since payment was taken, nothing has worked and support has been completely unreachable.The free Lite version looks nice but is very limited — it can’t even manage stock levels. That’s why I upgraded to Pro, but unfortunately, the system doesn’t work at all. I’ve reached out to support multiple times, but all I ever get is a link to an unhelpful bot.I’ve also requested a refund, but so far I haven’t heard back from anyone at Vitepos.
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