Two belts ordered from this company as Christmas gifts. Both arrived in a simple plastic bag so that the boxes containing the belts were split and broken - no longer viable as gifts. Asked the company if they could send me replacement boxes. They refused stating I should have taken out their loss/theft/damage insurance!! Unbelievably indifferent customer service. Can’t speak to quality of the belt - threw than out and have now ordered from a competitor. Stunned by this add on cost scam and sending the story to Trading Standards. My advice? Shop elsewhere.
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