Name Issue with Ticket. I booked a flight and realized the day before my trip that my first and middle names were combined (no space). Thinking I had made a mistake, I called customer service. They informed me it could only be fixed for $70. What they failed to mention was that the airline automatically removes the space when processing tickets. It wasn't my error; it was their system. Yet, I still had to pay extra. This feels like a deceptive fee. Instead of aiding customers with a system issue, the airline profits from it. They should warn customers during booking or fix the software. I will avoid this airline in the future and advise others to do the same.
Claim your business profile now and gain access to all features and respond to customer reviews.
