I booked SIX tickets for the Soul and Motown show on the 3 October, I traveled up from London with my terminally ill mother as this was her ‘last’ holiday. The tickets said the show started at 8.30pm. We even got a reminder email informing us that the show started at 8.30pm. When we arrived at Viva, we were told that we had missed the first half of the show as it started at 7.30pm. The person on the door told us to complain to the agent. Well I have sent three emails and no reply. The show itself was good but we only got to see half of it. Deeply deeply disappointed, this is false advertising and no one is replying to my emails.
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