Absolutely disgusting the way it have been treated. Booked tickets for a show on 3rd Oct booked a hotel and food and drinks during the show. Today I was notified that the show has been cancelled and rescheduled for 29th December, this is not the first time I have seen this show been cancelled. I cannot make the rescheduled dates so I requested a refund as I am a 3 hour drive away. I was told I couldn't have a refund and only have a credit note!! What good is that to me, i booked this show as a birthday gift for my sister who really wanted to see these artists. Surely I have a right to a refund for services/goods i haven't received. I am out of pocket due to the hotel cost too. Really really unhappy and the customer service is just awful very rude.
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