I booked my cousin for a treatment at Tauranga Vivo (Bayfair) My cousin had a lot of built up dandruff and decided to get a scalp treatment. Hair dresser left the scalp treatment on her head for 30mins and didn’t check on her to see if she was ok, her head was burning and itching but because it’s her FIRST time getting her hair done she thought it was the normal.I noticed that when other clients came in to wait, the lady doing my cousins hair started to rush.My cousins hair was straightened but it was still poofy, the lady did not take her time.My cousin left the salon with no changed feelings, she put her hoodie over her head when we left and just wanted to go home so I could re straighten her hairWhen we got home I decided to straighten her hair again and the results were better than the salon, there was abit of poofiness but not as MUCH as when the professional did.P.s I really felt for my cousin as she comes from a low income household where her parents never taught her how to properly wash hair or even have proper products to shampoo & condition. I booked this appointment for her to make her feel beautiful, and for the experience as getting ur hair done makes you feel beautiful.Not everyone who gets their hair done is because there’s an event coming up or they have the money for it, please keep in mind. And to check on ur clients, take ur time with ur clients.
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