We were early customers of Opus.AI for creating short form clips. recently their server started glitching and took much longer to cut clips from heavier files. We decided to try out vizard.ai.
1. They don't have a free-trial period to actually test their service out.
2. Their free plan has many limitations - size limit, brand kit limit etc.
3. So was forced to start a monthly subscription.
We tried the service out, still has a lot of kinks to work on, one of them that became the deciding factor for us to cancel is - if a clip needs an outro which is added after the main clip ends - the BGM abruptly ends and the Outro is blank and there's now way to extend or fade out the music. regardless of the length of the Audio clip, it just ends because the main video clip ends. That looks like a rookie job.
Today I requested for a refund of the credits we are unable to use and they have no refund policy whatsoever, even though I can no longer use their service.
The customer care agents pretend to help, but they repeat the same excuse over and over like a robot.
Overall dissatisfied with service and management.
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Vizard is an AI video generator that turns one video into 10+ viral short clips for TikTok, YouTube Shorts, Instagram Reels and more.
Automate tedious edits and start posting daily while saving time to focus on the creative stuff. Join our 1M+ communities to start your creator journey!
Key AI features:
- AI Clipping: Let AI find highlights in video footage and clips with one click
- AI Dynamic captioning: Dynamic captions for your video in 32 languages
- AI Speaker detection & auto-reframe: Vizard tracks, cuts out and centers important objects in your videos.
- AI Emoji & B-roll: AI-generated emojis and B-roll that make your videos pop
- AI Social Captions: Generate algorithm-optimized captions for all social media platformsSee more
