Holiday to Mexico and Guatemala. Dreadful hotels at the beginning of the tour with very poor breakfasts. The hotel in Oaxaca was particularly bad. We had a leaking sink so had to paddle in the bathroom. The towels were dirty and stained. Timings of the journeys were extremely inaccurate. All journeys were considerably longer than advertised in the itinerary - we spent many, many hours on coaches virtually every day - many journey times were double that described in the itinerary. The 2 border crossings were not the same as the itinerary and Jules Verne knew the crossing points had been changed - just failed to tell us. This meant instead of a 7 hour journey, we left the hotel at 5.30am and did not arrive at our destination until 9.30pm. Completely unacceptable. The second border crossing was due to be a crossing by boat and then a visit to a site only accessible by boat. Again the reality did not match the itinerary and we had another 8 hour coach journey instead.In addition the coach in Guatemala was unsafe and the windscreen would not demist. Very scary at night and on winding Guatemalan roads.We have received a paltry sum in compensation, given the misinformation from Jules Verne. And even this paltry sum was not given without a fight. If Jules Verne had been truthful with their itinerary we would never have booked this tour. DO NOT trust this company, find an alternative operator.
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Jules Verne offers expertly curated small-group tours and independent journeys to some of the world's most captivating destinations. With over 45 years of experience, we create immersive travel experiences that blend discovery, comfort, and convenience. Each itinerary is carefully curated, providing unique insights and unforgettable adventures, guided by experts who will enrich your journey every step of the way.
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