Recently went to Mexico and Guatemala with this company. Awful holiday, expensive but done cheaply. Coming through immigration, we had to walk to our bus and the car barrier came down onto my husbands head, splitting the skin and causing him to collapse. We have been offered £300 as a goodwill gesture, because it was out with their control. I asked them if he had died which he could have done (he is 77) would they have said the same thing. Absolutely disgraceful. Please don't book with this company, they do not have your safety as a priority. Their standards have dropped considerably over the last year. I first went with them 35 years ago but will never go with them again. No customer care. Our complaint was not resolved amicably. Unfortunately we are due to go with you to Transylvania, but will never travel with you again.
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Jules Verne offers expertly curated small-group tours and independent journeys to some of the world's most captivating destinations. With over 45 years of experience, we create immersive travel experiences that blend discovery, comfort, and convenience. Each itinerary is carefully curated, providing unique insights and unforgettable adventures, guided by experts who will enrich your journey every step of the way.
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