Having travelled twice before with VJV, this time was one not to be repeated. I managed to get a bad cold after a few days and certain people in the group told me I couldn't eat with them and I should go back to my room. The tour manager did nothing to sort this out so I was ostracised for having a cold which I clearly caught whilst on holiday. The tour rep was very pleasant but age inappropriate (20) for the group who were from 64 to late 80s. Although food was served to me in the lounge bar by the time it came it was stone cold. I do not expect to go on holiday and be treated as if I have the plague when I and many other people on the Renoir riverboat were also coughing and sneezing.My previous trip with VJV started badly as they booked flights from Heathrow that were too late to catch the riverboat in Lyon. The flight was delayed but even if it had been on time the boat had already sailed. We ended up wheeling our cases a long way to a hotel to eat, then getting in a small coach for a mad dash to catch up with the boat with a driver who drove extremely dangerously. £100 was given by way of compensation to spend on another holiday with them which I used for the holiday above. Even then they seemed reluctant to allow me to use the £100 having to check with managers even though it was on their records.
Claim your business profile now and gain access to all features and respond to customer reviews.
Jules Verne offers expertly curated small-group tours and independent journeys to some of the world's most captivating destinations. With over 45 years of experience, we create immersive travel experiences that blend discovery, comfort, and convenience. Each itinerary is carefully curated, providing unique insights and unforgettable adventures, guided by experts who will enrich your journey every step of the way.
See more
