I set up my subscription after my boyfriend already had a not-great experience. He had to wait 3 months for his FIRST subscription and is still waiting on the other 2 plus an additional he ordered. I decided to give it a chance, against my better judgement. After almost a month of waiting I emailed to cancel and get an update on my orders. They informed me that my curated album would be expedited and that they would reach out to whoever handled the order for my selected one. I received the order I selected (which was placed AFTER my subscription order) However the curated album still has not shipped and is not giving me any update. In fact, it is under the "past" orders but I have never even gotten an update other than the supposed "expediting" of it. Which is obviously BS. It has now been over a month and I still have not received my curated album nor has my boyfriend received the other 3 he has paid for.I know this is a small company, but I have never experienced such bad service. Don't offer a monthly subscription if you can't follow through within the month!
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Devoted to the discovery and listening of vinyl records. A curated selection of new vinyl albums arrives monthly.