I received a 3 month subscription as a gift. I have only received 2 of those and now I was charged 39.99 (they required a cc when I signed up) I have called and left message and tried calling again, which just went to voicemail. I have disputed with my CC company bc of these reviews. VERY SHADY. I will continue to call until I can get a hold of someone. Also, like others have said they do not take into account any of your preferences really.
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