My experience with Vnyl has been nothing short of frustrating as a customer. After being charged multiple times last year, no services being delivered, and still charged after my cancellation, I finally had to report as fraud to my credit card company. After I reported the fees that were charged on my card, I was charged yet again for several hundreds of dollars. Now, over a year later, I am being charged again. No, I did not unpause my membership. I have not even visited the site since my ordeal with them last year. I am beyond annoyed at this point. I also have had the charges reappear from last year. There is no customer service to reach out to other than a generic mail box. A sham of a company.
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