Not going to call it a scam, but I'll tell my tale and let you judge for yourself. I signed up for a 3 month pre-paid subscription (via Groupon). Before I received the 3rd shipment I was charged for another month. I asked them the pause/cancel my subscription at that point and explain and/or correct that charge. No response to that request and multiple additional emails have gone unanswered. Once I was (finally) able to find a phone number I was told they would look into it and get back to me. A week later, still nothing... They said they are very busy and backed up, yet they found the time to send evidence to get the dispute I submitted to my credit card company reversed. Inaccurate evidence, as well. So now I get to spend time on the phone with Discover disputes department tomorrow because I've given up getting help from VNYL.
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