vnyl.org

1.2
1.2 Based on 201 reviews

Devoted to the discovery and listening of vinyl records. A curated selection of new vinyl albums arrives monthly....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Russell Coleman
Avoid VNYL Service at this point

This worked pretty well for the first few months. They were always slow to ship, but the albums I got (I typically chose a vibe of something new I didn’t know and they picked the others), we 90% things I enjoy listening to. However, in late Feb/March, something has changed. I placed my order after being charged after my subscription ended. That was my fault as I should have pod attention to when my subscription was ending. I still have not received that order 6 weeks later. I immediately sent a message to cancel and was charged again. They said I didn’t call. Having a message in writing to cancel sure seems good enough but I guess not. Now they have an extra $80 of mine.I have not seen a shipment since the end of Feb, and honestly I doubt they are really still in business. Someone eventually answers the phone, but they are just providing lip service. They claim they have shipped the order and the post office hasn’t scanned it yet, but that isn’t how shipping works. When a label is created by a company, it sends a message with the tracking number to the customer. That means they haven’t shipped anything. I would not use this company. I think they are broke, spent a lot of money etc on branding and didnt have the inventory/artist list to make it. Too bad...I was psyched about the service for a few months.

2
Date of experience: Apr 08, 2021

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More