I was gifted a 3 MONTH subscription mid-November and it took over a month for me to receive my first delivery. The records were terrible, but that's not even the point of this review. I didn't realize that I was required to choose "new vibes" each month in order to receive my next delivery as I had already created my profile, shared my music preferences, and connected my Spotify account. I did start to wonder why I hadn't received the additional 2 deliveries included in my gifted subscription, but quite frankly I wasn't too concerned given the amount of time it took to receive the first. Flash forward to this week when I checked my bank statement and noticed I was charged $39.99 from VNYL... um, weird. I reached out to their customer service department explaining the situation and asking for a refund to then only receive a bullsh*t response saying that I hadn't chosen "my vibes" and that my subscription automatically renewed after 3 months. I received zero communication prior to being charged, no sign of any receipt for the charge, and my account still clearly states "3 Month Trio Gift". The individual I corresponded with gave zero sh*ts and refused to reimburse me for this charge. Clearly they are taking advantage of this system. It is incredibly deceitful and I highly recommend NEVER using this service. And just for the *record*, the records sucked.
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Devoted to the discovery and listening of vinyl records. A curated selection of new vinyl albums arrives monthly.