I ordered a record from VNYL in December of 2020. I completely forgot about it, because the record did not ship until FEBRUARY 2022! I literally moved houses twice in between the time I ordered it and the time they shipped it, but despite them taking more than a YEAR to ship the product, they did not contact me to confirm my address or provide any updates in that time. When I finally received shipment confirmation, I immediately informed them that I had moved to a different address and state. They told me they could not reroute the order but would resend it to me once the order was returned to them. Of course, I had no way of ensuring the order would be returned to them, and after delivery, they told me they could not refund me or replace the item. What absolutely incompetent and horrendous service. DO NOT BUY FROM VNYL!
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