I encountered unacceptable practices while trying to take advantage of a deal I found online. I saw an offer for a specific plan but found no expiration information. After calling to switch my plan, I was told I had to cancel my current one. I did that, only to face numerous frustrating calls without resolution. I'm now stuck in a confusing situation where the information provided is inconsistent. This has been incredibly frustrating, and I feel misled by the company.
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