Because I didn't have a good feeling, I went on the website of the airline company to check our flight. Surprise, the flight was there but departing from another airport of the city. From Volagratis not even a word about the change. They stopped answering my emails. Unexisting link for check-in. And this is all happening less then 24 hours before the flight. Fortunately, I reacted immediately and called directly the airline company which helped me out. After 2 hours I recieve a email from Volagratis saying that my flight is canceled. That's it. They informed me and can't do anything about it. Never saw so incompetent people who don't give a damn.
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Offrire agli utenti un servizio su misura, pratico e che risponda alle esigenze di ogni viaggiatore. Dal 2004, Volagratis ricerca e compara tantissimi prodotti e servizi legati al viaggio, come voli, hotel, pacchetti volo + hotel, crociere, noleggio auto. Oggi Volagratis è parte di lastminute.com group, leader europeo nel settore dei viaggi online e del tempo libero.See more
